--- description: Detaillierte Informationen über ECP zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ECP Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [BeWo Software (Betreutes Wohnen)](/directory/10034/assisted-living/software) > [ECP](/software/90493/ecp) # ECP Canonical: https://www.capterra.ch/software/90493/ecp Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.ch/software/90493/ecp?page=2) > Erschwingliche, plattformunabhängige und webbasierte Softwarelösung, die auf die Bedürfnisse von betreutem Wohnen jeder Größe zugeschnitten ist. > > Bewertung: **4.7/5** von 175 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet ECP? Apotheken, betreutes Wohnen, Gedächtnispflege, unabhängiges Wohnen, Rehabilitationszentren, Tagesbetreuung und Gruppenheime. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 175 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Extended Care Professional - **Region**: East Troy, USA - **Gegründet**: 2004 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Altenpflege - Aufgabenmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Beurteilung-Management - Compliance Management - Compliance-Verfolgung - Daten-Import / -Export - Diagramm-Erstellung - Dokumentenmanagement - Dokumentenspeicher - E-Mail Marketing - EMR / EHR - Elektronische Rezepte - Elektronische Unterschrift - Erinnerungen - Für Langzeitpflege - Kampagnenmanagement - Kommunikationsmanagement - Kontaktmanagement - Lead-Distribution - Lead-Erfassung - Lead-Generierung - Lead-Pflege - Lead-Qualifizierung - Leadmanagement - Meal/Nutrition Management - Medication Management - Medikamenten-Datenbank - Medikamenten-Historie - Medizinische Abrechnung - Medizinisches Management - Mitarbeiter-Management - Patientenkommunikation - Patientenmanagement - Pflegeplan-Management - Pipeline-Management - Point of Care-System - Rechnungshistorie - Statusverfolgung - Störfallmanagement - Terminplanung - Terminverwaltung - Third-Party Integrations - Verfolgung von Interaktionen - Verkaufsberichte - Verwaltung von Patientenakten - Workflow-Management ## Integrationen (57 insgesamt) - Accushield - Aline - Aline - Amazon QuickSight - Axys - Axys - BestRx - Bill - Carefeed - Conduit - DRX - Datascan Pharmacy Software - Direct - Domo - FSI Pharmacy Management System ... und 42 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [BeWo Software (Betreutes Wohnen)](https://www.capterra.ch/directory/10034/assisted-living/software) ## Ähnliche Kategorien - [BeWo Software (Betreutes Wohnen)](https://www.capterra.ch/directory/10034/assisted-living/software) - [Elektronische Patientenakte Software (ePA)](https://www.capterra.ch/directory/20028/electronic-medical-records/software) - [CRM Software für das Gesundheitswesen](https://www.capterra.ch/directory/30976/healthcare-crm/software) - [Arzt-Abrechnungssoftware](https://www.capterra.ch/directory/30026/medical-billing/software) - [Apothekensoftware](https://www.capterra.ch/directory/30593/pharmacy/software) ## Alternativen 1. [Therap](https://www.capterra.ch/software/124101/therap) — 4.7/5 (100 reviews) 2. [StoriiCare](https://www.capterra.ch/software/163319/storiicare) — 4.8/5 (49 reviews) 3. [eResidentCare](https://www.capterra.ch/software/85296/eresidentcare) — 4.5/5 (24 reviews) 4. [CareVoyant Home Care](https://www.capterra.ch/software/100774/carevoyant-home-care) — 4.0/5 (45 reviews) 5. [myUnity](https://www.capterra.ch/software/201299/myunity-home-health-hospice-software) — 4.1/5 (143 reviews) ## Nutzerbewertungen ### "ECP is "User Friendly"" — 4.0/5 > **Nathan** | *23. Januar 2013* > > **Vorteile**: -Very user-friendly -Exceptionally customizeable -Good customer service -Levels for types of users helps to make it easier to train on (there is not a lot of extra stuff that makes it confusing) -Interfaces well with our pharmacy's software. > > **Nachteile**: -The customization process can feel daunting but is worth investing time into. -Would be nice to have some sort of apartment tracking module (future update I'm sure : ). > > This is a very good, user-friendly and affordable product that has great value for the cost and good customer support. The software continues to improve and be updated per what we were promised. This is our 3rd. software in 3 years and is by far the best and a keeper. ----- ### "Highly Recommended" — 5.0/5 > **Jordyn** | *2. März 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: ECP is user-friendly and resident-focused, offering a simple, straight-forward interface with many ways to tailor information, tasks and reports to our company's needs, with easily some of the best customer support I've worked with. > > **Nachteile**: I would love to see ECP add options for internal messaging and resident appointment tracking in the future\! > > Our agency has been an ECP customer for about 5 years now. We transitioned from paper documentation to ECP's EHR software relatively easily and the experience has overall been very positive. We have an established link with our preferred LTC pharmacy which has made everything so much simpler and safer\! ----- ### "Review of ECP" — 3.0/5 > **Julie** | *2. Juni 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: Easy to navigate, easy to train new staff for simple operations like charting. I was able to train myself on how to use it, however I know there is probably more that is can do and I am not utilizing it to full potential. > > **Nachteile**: The MAR is not user friendly. I have reported issues with med times being back dated to ECP with no resolution and it is still causing issues. Scheduling tasks is confusing for new staff. Need more access to in-depth online training so upper admin can really utilize ECP for all it can do. > > Easy to use (except the MAR), easy to navigate for the most part. Would like to have access to more in depth on-line training to learn all the features that we may not be taking advantage of. ----- ### "15 years of using ECP" — 5.0/5 > **Lisa** | *4. Juni 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: ECP is a fairly easy product for documenting care provided and medications for our residents, so it's easy to teach newer staff how to do so. It is easy to add new residents when they are moving in, and create care plans for them. Security settings seem good. When there are issues, the customer support team is easy to contact and they seem very willing to help try to resolve the issues in a timely manner. > > **Nachteile**: Changes are made often, probably trying to improve the product, but along with the changes seem to come glitches at times or parts that stop working until we do a ticket to have it looked at. > > I have used this product for 15 years and have been quite pleased with it overall. Customer support has been phenomenal when needed. ----- ### "ECP definitely recommended" — 5.0/5 > **Toby** | *21. Oktober 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The value for the money is fantastic. Customer support is top notch. The ability to access ECP from anywhere is a huge bonus for my facility. > > **Nachteile**: I wish the offline pharmacy integrated better, it seems to have been left behind. There are a lot of features in the pharmacy portion that I wish we could take advantage of. Unfortunately they do not work with our environment. > > Overall I am very pleased with our selection of ECP. The setup process went very smoothly. We have very few minor issues, all of which were quickly resolved. ----- Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.ch/software/90493/ecp?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/90493/ecp) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Strukturierte Daten