--- description: Detaillierte Informationen über athenaOne zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: athenaOne Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Elektronische Patientenakte Software (ePA)](/directory/20028/electronic-medical-records/software) > [athenaOne](/software/98735/athenaone) # athenaOne Canonical: https://www.capterra.ch/software/98735/athenaone Seite: 1 / 38\ Weiter: [Nächste Seite](https://www.capterra.ch/software/98735/athenaone?page=2) > Medizinische Abrechnungs- und Praxismanagementlösung zur Verwaltung von Ansprüchen, Terminen, Patientenanmeldungen, Berichterstattung und mehr. > > Bewertung: **3.8/5** von 909 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet athenaOne? Ärzte, Oberärzte, die Leitung klinischer Abteilungen, Praxis- und Büroverwalter, Führungskräfte im Gesundheitswesen, Krankenhausverwalter, Krankenschwestern und -pfleger, Arzthelfer ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **3.8/5** | 909 Nutzerbewertungen | | Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: athenahealth - **Region**: Watertown, USA - **Gegründet**: 1997 ## Gewerblicher Kontext - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Ambulanz-Management - Anfangsbeurteilung - Arzt-Management - Behandlungsplanung - Code- & Gebühreneintrag - Coding-Unterstützung - Compliance-Verfolgung - Diagramm-Erstellung - Dokumentenmanagement - Dokumentenmanagement - Drogenreferenz-Datenbank - EMR / EHR - Elektronische Rezepte - Entscheidungsunterstützung - Erinnerungen - Fall-Management - Formelsammlung-Management - Für Physiotherapie - Für medizinische Zwecke - HIPAA konform - Impfstoff-Management - Inventarverwaltung - Klinische Notizen - Medication Management - Medizinische Abrechnung - Medizinische Terminplanung - Mehrere Standorte - Mehrfach-Anbieter-Praxis - Patienten-Aufnahme - Patienten-Terminplanung - Patientenakten-Aufzeichnungen - Patienteninteraktion - Patientenmanagement - Patientenportal - Rechnungshistorie - Reklamationsabwicklung - Remote Treatment Planning - Schadensprüfung - Self-Service Portal - Sicheres Versenden von Nachrichten - Stationäres Patientenmanagement - Terminplanung - Terminplanung - Terminverwaltung - Verwaltung von Patientenakten - Videokonferenzen - Überprüfung der Versicherungsberechtigung - Überweisungsbescheid - Übungs-Management ... und 1 weitere Funktionen ## Integrationen (33 insgesamt) - Abridge - Assist - Assist - Assist - Beam Health - Bridge - Bridge - Care Management - DeepScribe - Fullscript - PatientIQ - Phreesia - Recommend - Recommend - Rectangle Health ... und 18 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Elektronische Patientenakte Software (ePA)](https://www.capterra.ch/directory/20028/electronic-medical-records/software) ## Ähnliche Kategorien - [Elektronische Patientenakte Software (ePA)](https://www.capterra.ch/directory/20028/electronic-medical-records/software) - [Elektronische Patientenakten für Kardiologie](https://www.capterra.ch/directory/32561/cardiology-emr/software) - [EMR-Software für die Podologie](https://www.capterra.ch/directory/32617/podiatry-emr/software) - [Arzt-Abrechnungssoftware](https://www.capterra.ch/directory/30026/medical-billing/software) - [Telemedizin Software](https://www.capterra.ch/directory/30949/telemedicine/software) ## Alternativen 1. 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I would gladly continue using it. ----- ### "Good but expensive EMR/Practice management software" — 4.0/5 > **Landon** | *1. Dezember 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: AthenaOne offers strong clinical workflows and helpful automation for routine tasks. The integrated scheduling, charting, and billing features work together smoothly, which reduces administrative burden and keeps patient visits moving efficiently. > > **Nachteile**: Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected. Reporting tools are powerful but not always intuitive, so it can take time to learn how to generate the data you need. Also, it's expensive\! > > Overall, AthenaOne has been a solid EMR for daily clinical use. It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional workflow inefficiencies require some adjustment. ----- ### "Warning: Athenahealth may put you out of business" — 1.0/5 > **dana** | *9. Juni 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: nice looking software but the training is all videos that are cryptic and not helpful. Customer service just gives the run around, hardly any answers. > > **Nachteile**: I want to be honest with all potential clients. This review is not one star. It is zero. I changed from Curemd to Athena because they made claims that they could increase my income as a solo medical practitioner. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us. Curemd is honest, reliable, and goes to the wall with each and every claim. You can always reach someone who knows what they're doing. Do not get involve with this company. They were sued for millions by a hospital for fraud. They were bought by Bain Capital 10 years ago and they probably gutted whatever value there was. > > Horrendous, almost put me out of business after 26 years. I am very serious. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us. ----- ### "A user-friendly Patient Portal with minor drawbacks" — 5.0/5 > **Absana** | *20. Dezember 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing \& Payments, Messages, My Health and Test Results" make it very accessible even for people that have difficultly using/understanding technology, like my mom. Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages. Overall, I have not encounter any bugs or issues and it makes things like paying bills very easy. It's also convenient that test results and medical records(including shot record) is accessible in one system > > **Nachteile**: One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains sensitive medical information this feels necessary. However, there is an option in settings that allows you to enable, still it does feel a little tedious. Furthermore, the initial setup process at first was confusing, however, it was still manageable. > > My family primary doctor that works at Family Healthcare Associates uses the "Catalyst Physician Group Athena Patient Portal". During my time with them, Family Healthcare associates has used a lot of other Patient Portals, and as a patient, I can say that I do prefer this Athena Patient Portal. ----- ### "Excellent Medical Records Platform" — 5.0/5 > **Sabiha** | *24. August 2025* | Medizinische Praxis | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims. It has an easy to use interface with customer support and advanced security. > > **Nachteile**: The system may need to be upgraded or rebooted periodically for the most recent software updates and protection from bugs and issues. ----- Seite: 1 / 38\ Weiter: [Nächste Seite](https://www.capterra.ch/software/98735/athenaone?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/98735/athenaone) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten