Call Center Software

Nutze Capterra.ch in Schweiz um die beste Call Center Software für dein Unternehmen zu finden.

Erfahre warum Capterra kostenlos ist

Erfahre mehr über die Sortierungsoptionen

Softwareprodukte filtern:

323 Produkte gefunden

Produktbewertung

Einsatz

Funktionen

Five9 Call Center Software

Five9 Call Center Software

von Five9

(257 Bewertungen)

Five9 is the all-in-one call center software that uses Practical AI to increase your agents' effectiveness on the phone, web, email, chat and more. Use smart dialers to give your agents more time with live prospects. Get your customers to the right agent with intelligent routing. Use customer intent data to suggest the next best action to your agents before they answer the phone. Analyze and report on performance in real-time. All with 24/7 customer support. See why 2000+ customer trust Five9. Erfahre mehr über Five9 Call Center Software

Nextiva Call Center

Nextiva Call Center

von Nextiva

(109 Bewertungen)

Nextiva provides cloud-based communication and collaboration solutions designed to simplify the way businesses communicate. Nextiva serves more than 150,000 businesses in the US from its headquarters in Scottsdale, Arizona. See why everyone is switching to Nextiva! | Improve deployment speed | Utilize a flexible staffing structure | Experience dramatic cost savings | Manage your communications from anywhere | Amazing Service | Erfahre mehr über Nextiva Call Center

Aspect Via

Aspect Via

von Aspect Software

(11 Bewertungen)

Aspect Via customer engagement platform is the only solution that goes beyond the call center to unify the entire enterprise around the customer by eliminating barriers that divide departments and fragment work flows. As a SaaS offering tailor made for the cloud, Aspect Via offers native omni-channel Interaction Management (IM), Workforce Optimization (WFO) and Self-Service capabilities combined with a common UI and shared, real-time and historical reporting. Ideal for 50+ agents. Erfahre mehr über Aspect Via

Ytel Platform

Ytel Platform

von Ytel

(12 Bewertungen)

Ytel Platform was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. Erfahre mehr über Ytel Platform

Genesys PureCloud

Genesys PureCloud

von Genesys

(39 Bewertungen)

PureCloud ist die nächste Generation, eine Komplett-Lösung für Cloud-Contact-Center, dank der du Omni-Channel-Interaktionen verwalten und verstehen und eine nahtlose Kundenerfahrung bieten kannst. Stelle deinen Mitarbeitern ein einziges Tool zur Verfügung, das sich um alle Kommunikationsvorgänge, Chat, E-Mail, soziale Medien und vieles mehr kümmert. Leicht zu bedienen dank der intuitiven Benutzeroberfläche. Schnelle Innovation sorgt dafür, dass du die Erwartungen der Kunden von heute und morgen übertreffen wirst. PureCloud ist einfach leistungsstark und extrem einfach. Erfahre mehr über Genesys PureCloud

CallCenterNOW

CallCenterNOW

von ChaseData

(107 Bewertungen)

ChaseData's cloud based Call Center Solution offers leading edge technology and value for call centers with 5 or more agents. Superior performance, customer service, and user friendly interfaces make ChaseData the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third party applications. Contact us today to request a free demo. Erfahre mehr über CallCenterNOW

NICE inContact Telephony Software

NICE inContact Telephony Software

von NICE inContact

(73 Bewertungen)

NICE inContact leads the cloud contact center market for one simple reason: we help our customers transform the profitability of their contact centers with extraordinary success, unexpected ease and speed. NICE inContact's cloud-based call center, call routing, self service and agent optimization solutions give you the competitive edge. Worry less about your technology and more what really drives your profit your customer. Erfahre mehr über NICE inContact Telephony Software

Dixa

Dixa

von Dixa

(7 Bewertungen)

Dixa ist eine cloudbasierte persönliche Kundenservice-Plattform für Gespräche in Echtzeit. Dixa ist auf Einfachheit und Benutzerfreundlichkeit ausgelegt und ermöglicht Teams mit Kundenkontakt, sofortige persönliche Unterstützung per Telefon oder E-Mail und Chat von einem Bildschirm aus anzubieten. Erhalte Echtzeit-Leistungsstatistiken für Wanddisplays, intelligentes Routing über alle Kanäle, Automatisierungen, Rückruf und vieles mehr. Sieh dich auf der Website um, probiere das Programm kostenlos aus oder plane eine Vorführung ein, um zu sehen, wie Dixa deinen Agenten und die Kundenerfahrung verbessern kann! Erfahre mehr über Dixa

Connect First

Connect First

von Connect First

(34 Bewertungen)

Connect Firsts telecommunications software was created to offer a revolutionary approach to contact center technology. With our cloud-based solution, weve developed a cost-effective, dependable answer to the contact center needs of companies of all sizes. Founded in 2004 and based in Boulder, Colorado, we are a privately-held SaaS company that boasts over 500 clients worldwide and a 97% customer retention rate. With a 99.999% uptime and a user-friendly solution that can be fully customized to Erfahre mehr über Connect First

TCN

TCN

von TCN

(3 Bewertungen)

TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology; inbound, outbound, omni-channel, IVR, call recording, business and speech analytics required to optimize operations and adhere to industry regulations. Scale up with our true cloud platform. Erfahre mehr über TCN

Omni-Channel Self-Service

Omni-Channel Self-Service

von Verascape

(0 Bewertungen)

Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include Customer Service, Payments, Intelligent Call Routing, Order Processing, Virtual Digital Assistant, and Outbound Notifications. We offer the highest success rates, pay-for-performance pricing, and no upfront set-up fees. Erfahre mehr über Omni-Channel Self-Service

PhoneBurner

PhoneBurner

von PhoneBurner

(67 Bewertungen)

PhoneBurner is for OUTBOUND CALL CENTERS. Have more LIVE conversations in 15-minutes guaranteed! We're so confident you'll boost outbound sales with our power dialer, you can use our full product for FREE without a credit card. Here's why we're confident: 1) Dial leads 4x faster 2) No awkward pauses after contact answers 3) Drop voicemails/emails in 1-click 4) Automate post call workflows 5) No special equipment needed. Powerful yet easy to use! Erfahre mehr über PhoneBurner

OneContact CC

OneContact CC

von Collab

(1 Bewertung)

OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice, video, email, instant messaging and social networks (Facebook and Twitter). Its architecture - 100% SIP standard - meets the need for a contact center more flexible, scalable and profitable.Fully developed by Collab, this multimedia suite allows the existence of several contact centers connected in a distributed model. Erfahre mehr über OneContact CC

VanillaSoft

VanillaSoft

von VanillaSoft

(47 Bewertungen)

Increase your outbound calling productivity with VanillaSoft. VanillaSoft is the easy-to-use, cloud-based solution for telemarketing, appointment setting, and insides sales. The VanillaSoft feature set ensures that every minute counts: Progressive Dialing, Next-Best-Lead Routing, On-Board Scripting, Automated E-mailing, Real Time Lead Distribution, Live Dashboard and Call Recording for training. It's perfect for team-based selling, prospecting, appointment setting and telefundraising. Erfahre mehr über VanillaSoft

Branch Messenger

Branch Messenger

von Branch Messenger

(470 Bewertungen)

*Save millions in payroll costs this year* Branch Messenger enables call centers to improve their operation at scale through a web dashboard and an agent self-service mobile app. Call centers use Branch Messenger to broadcast ad hoc open shifts to accommodate high call volume, lower call wait times for customers and scale down when agents are idle with voluntary time off requests, all in real-time. Erfahre mehr über Branch Messenger

RingCentral Contact Center

RingCentral Contact Center

von RingCentral

(445 Bewertungen)

RingCentral Contact Center integrated with RingCentral Glip team messaging enables agents to communicate and collaborate across your organization in real time to resolve customer issues efficiently. With skills-based omnichannel routing and RingCentral Pulse intelligent bots for real-time metrics monitoring, your business will always be equipped to respond quickly to dynamic customer needs. Erfahre mehr über RingCentral Contact Center

Call Center Software

Call Center Software

von CallTools

(60 Bewertungen)

Unify your inbound calls and outbound dialing on a single platform. Close the gaps between departments with a combined approach to your companys call center software. Simplify the way you manage your call center. From call logs and call recordings to real time reports and live agent monitoring, cloud-based call center software from CallTools.com covers it all. In-house customer support and development teams keep you informed and the software up to date. Erfahre mehr über Call Center Software

ProcedureFlow

ProcedureFlow

von ProcedureFlow

(25 Bewertungen)

With ProcedureFlow, following company processes has never been easier. Ditch the 200 page manual that no one reads and create standard operating procedures that people actually enjoy using. Use small hyperlinked flowcharts to represent complex expert knowledge and once employees can see inside the heads of your experts, use the flows to reduce training and mentoring by 50-90%. Erfahre mehr über ProcedureFlow

XenCALL

XenCALL

von XenCALL

(3 Bewertungen)

XenCALL is an all-in-one VoIP predictive dialer that empowers call centers and telemarketers to close more leads and increase sales across the board. XenCALL sets itself apart with advanced inbound queue strategies, a built-in webphone and a powerful CRM. Based in the cloud with no downloads required and user-friendly, our product is secure and intuitive. XenCALL offers personalized training sessions and a fully in-house support team. Signup for a free demo without any purchase commitments. Erfahre mehr über XenCALL

LiveAgent

LiveAgent

von QualityUnit

(390 Bewertungen)

LiveAgent ist eine Kundenservice-Software mit Call-Center-Unterstützung, die für kleine Firmen genauso geeignet ist wie für große Unternehmen. Als drittgrößter Smartphone-Hersteller im Jahr 2015 hat man viel Verantwortung. Darum beschloss Huawei, LiveAgent als Lösung für die Kundenbetreuung zu nutzen. LiveAgent bietet über 170 Helpdesk-Funktionen inkl. Live-Chat, Voice und Social Media. Erfahre mehr über LiveAgent

Zingtree

Zingtree

von Zingtree

(84 Bewertungen)

Mit Zingtree kannst du interaktive Entscheidungsbäume, Prozessleitfäden und Agentenaufrufskripte, die auf deiner Website gespeichert sind, erstellen, anpassen, bereitstellen und analysieren. Mit Zingtree ist es unglaublich einfach, Kunden zu helfen, Probleme selbst zu lösen, Websites und Produkte besser zu navigieren und intelligent die richtigen Informationen für jeden Prozess (intern oder kundenorientiert) bereitzustellen. Integrationen mit Zendesk, Salesforce, Freshdesk, WordPress, Slack, Zapier und mehr sind kostenlos verfügbar. Erfahre mehr über Zingtree

CrazyCall

CrazyCall

von CrazyCall

(27 Bewertungen)

Cloud-Telefonie für Call Center und Vertriebsprofis, auf die du direkt in deinem Browser zugreifen kannst, ohne dass eine Installation oder eine komplexe Abrechnung erforderlich ist. Alles was du brauchst, ist eine Nummer auszuwählen und Interessenten anzurufen! Du kannst damit den Vertrieb organisieren und verwalten, die Qualität ihrer Anrufe kontrollieren, Kosten reduzieren, Teledialog-Kampagnen integrieren und automatisieren. CrazyCall ist auch eine einfach zu verwendende Plattform zur Verkaufsförderung, welche die Call-Investitionsrendite steigert und bei der Umwandlung von Websites hilft. Erfahre mehr über CrazyCall

Oracle Contact Center Anywhere

Oracle Contact Center Anywhere

von Promero

(3 Bewertungen)

Promero call center solutions start from only $59/month-agent. Promero sells and hosts top brands. Oracle Contact Center Anywhere, Aspect Zipwire, Enghouse Interactive CCSP and Five9. Workforce management from Aspect WFO and Pipkins Vantage Point. Speech Analytics from CallMiner. Business Process Automation from RiverStar. CRM integrations with Salesforce, Microsoft Dynamics, Oracle Service Cloud, Siebel CRM, ZohoCRM. Uniquely qualified to provide unbiased recommendations. Erfahre mehr über Oracle Contact Center Anywhere

Business VoIP Solutions

Business VoIP Solutions

von ClarityTel

(4 Bewertungen)

ClarityTel provides cost-effective, easy-to-use phone system solutions for businesses of all sizes using advanced VoIP technologies. Our solutions can be customized to meet any organization's communication needs and we back up our services with 24/7 support through our nationwide network of highly-skilled technical experts. We've offered VoIP phone systems since 2003 and we are well-equipped to build a custom solution thats specific to your needs. Erfahre mehr über Business VoIP Solutions

Castel Call Center

Castel Call Center

von Castel Communications

(2 Bewertungen)

Castel Communications empowers your contact center with LIVE speech analytics technology that drives automated post-call review, agent compliance during a LIVE call, and superior customer engagement. Our comprehensive call center solution suite is built on LIVE listening technology that automates your QA/QM process via keyword spotting. This produces compounding efficiencies that increase agent compliance and contact center revenue. Erfahre mehr über Castel Call Center

Convoso Predictive Dialer

Convoso Predictive Dialer

von Convoso

(9 Bewertungen)

Perfect for 10+ users. Get a Free Trial of our all-in-one Predictive Dialer software which will generate and convert leads faster using multiple communication channels. Set a sequence of events which will automatically determine when to: 1) call your leads using our predictive dialer 2) send a text message (2-way sms included) 3) drop a ringless voicemail 4) send an automated email. You will see an immediate increase in your contact/conversion rates when compared to your current platform. Erfahre mehr über Convoso Predictive Dialer

EducationFolder

EducationFolder

von EducationFolder

(3 Bewertungen)

Eine cloudbasierte Contact Center-Performance-Management-Suite, die QA, Training, Coaching, Wissensbasis und das Engagement der Mitarbeiter verbindet. Darüber hinaus können KPIs Agentenebene an den Agenten angezeigt werden. Die operative Suite automatisiert viele der manuellen Aufgaben innerhalb des Contact Centers. Er gewann den 2015 Innovation Award von PACE und ist ein 2016 CIO Review Magazine Top 20 Technologien zu beobachten. „Die Suite ist wirklich innovativ und bahnbrechend, eine, die jedes Contact-Center haben muss. Erfahre mehr über EducationFolder

Bria

Bria

von CounterPath

(37 Bewertungen)

Preisgekrönter Softphone-Client zur Einrichtung deines Callcenters mit deiner bevorzugten IP-Telefonanlage. Rufe intuitiv mit einer an einer Wähltastatur orientierten Schnittstelle an. Automatische Annahme eingehender Anrufe mit einstellbarer Wartezeit. Eskaliere Anrufe mit einfachen Funktionen wie „Anrufweiterleitung“ und „Anruf halten“. Verfolge Muster in deinem Erfolg mit Anrufmetriken und Anrufaufzeichnung. Ein Benutzer von Salesforce? Rufe den Fortschritt in deinem Salesforce-Dashboard auf und verfolge ihn. Bria – einfache IP-Telefonie-Einrichtung und deine Lösung zur Anrufsteuerung. Erfahre mehr über Bria

InfoFlo

InfoFlo

von InfoFlo Solutions

(57 Bewertungen)

Die VoIP-Preisgestaltung sollte einfach sein. Mit InfoFloTalk zahlst du nur 29,99 US-Dollar pro Zeile und erhältst UNBEGRENZTE Erweiterungen. Carmel Vision ist der einzige VoIP-Anbieter auf dieser Liste, der pro Zeile und nicht pro Nebenstelle abrechnet. Keine versteckten Kosten, keine Spielereien. Wenn du derzeit pro Nebenstelle zahlst, zahlst du zu viel. Du könntest natürlich mit einem größeren VoIP-Anbieter arbeiten, aber größer bedeutet nicht besser. Hinsichtlich überlegener Technologie und kundenorientierter Tarifmodelle kommt niemand an Carmel Vision heran. Zahle pro Zeile Erfahre mehr über InfoFlo

VICIdial

VICIdial

von Vicidial Group

(146 Bewertungen)

Open-Source-Contact-Center-Software mit prädiktiven Wähl-Funktionen. Verarbeitet eingehende, ausgehende und gemischte Anrufe sowie eingehende E-Mails und Kunden-Website-Chat. Erfahre mehr über VICIdial

Zoho Desk

Zoho Desk

von Zoho Desk

(1420 Bewertungen)

Zoho Desk ist eine webbasierte Kundendienst-Anwendung, dank welcher dein Unternehmen stärkere Beziehungen mit Kunden aufbauen kann. Mit Zoho Desk werden Agenten produktiver, Manager wirkungsvoller und Kunden erhalten mehr Entscheidungsbefugnis. Es ist kundengerecht, bequem zu bedienen, und kostet kein Vermögen. Ein Teil der Zohos 30-köpfigen Suite von Business-Software, bietet dr Zoho Desk die Macht, den Kundendienst ins Herz deines Unternehmens zu setzen. Erfahre mehr über Zoho Desk

FluentStream

FluentStream

von FluentStream Technologies

(22 Bewertungen)

With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. Erfahre mehr über FluentStream

SalesExec

SalesExec

von ClickPoint Software

(10 Bewertungen)

Sales teams and call centers close more leads in less time with SalesExec. Setup lead sources and automatically route leads to sales agents using advanced routing to get the best leads to your best salespeople. We prove results by ensuring leads that are not ready to purchase today receive automated email, and direct mail communication. We also allow you to integrate any VoIP phone solution, with no additional add on cost. Our solution is easy to configure and we offer a free trial Erfahre mehr über SalesExec

InTheChat

InTheChat

von InTheChat

(1 Bewertung)

ITC's omnichannel platform for digital customer service consolidates digital communication channels into a single platform that allows agents to engage with customers the same way, regardless of channel. ITC's digital desktop allows you to engage with your customers on their channel of choice without restricting them by providing a single online solution to connect with customers via: SMS texting, social media, live chat, messengers, email, and Chatbots. Erfahre mehr über InTheChat

PIMS Dialer

PIMS Dialer

von Pimsware

(21 Bewertungen)

$125 per user per month unlimited outbound minutes. Enterprise class call center suite hosted predictive outbound, inbound and blended auto dialer. Designed to only deliver live calls to your agents. Answer machines, disconnected number, operator intercepts are handled by the dialer without impacting an agent's productivity. Erfahre mehr über PIMS Dialer

Shelf

Shelf

von Shelf

(37 Bewertungen)

Shelf is an award winning knowledge management platform with the best search in the industry enabling call centers save time and avoid costly mistakes. Used by organizations like Google, Amazon and Nielson, Shelf was designed by a Harvard knowledge management & AI expert for best in class search and findability. Unlike other knowledge platforms, Shelf enables agents to search inside of documents and leverages powerful machine learning to automatically recommend content. Contact us for a demo Erfahre mehr über Shelf

eTollFree Predictive Dialer

eTollFree Predictive Dialer

von eTollFree

(4 Bewertungen)

eTollfree Predictive Dialer with Integrated Web-Phone and Call-Center Solutions. Build a Personalized Communication Solution to Fit Your Needs. Erfahre mehr über eTollFree Predictive Dialer

Freshcaller

Freshcaller

von Freshworks

(2 Bewertungen)

Freshcaller ist ein cloudbasiertes Nebenstellensystem, mit dem man Ortsgespräche und gebührenfreie Rufnummern in über 40 Ländern betreiben kann. Dein Team kann damit kontextbezogene Gespräche mit Anrufern führen. Freshcaller ist die ideale Callcenterlösung für Startups und kleine Teams. Man kann sämtliche Telefongespräche aufzeichnen, Vorgesetzte können mithören und in Echtzeit mit dem Kunden sprechen. Erfahre mehr über Freshcaller

uContact

uContact

von Integra CCS

(20 Bewertungen)

uContact is an All in One contact center solution, perfect for companies for 10 agents or more. Includes ACD, recording, dialers (predictive, progressive and preview), CRM, voice broadcast, quality, call reporting, social networks, spy, coaching, live monitoring, IVR, SMS, web chat with audio and video call and more. With presence in 20 countries globally, uContact helps companies from 10 to more than 1,500 agents to improve their operations, reducing costs, and increasing productivity. Erfahre mehr über uContact

Agile CRM

Agile CRM

von Agile CRM

(245 Bewertungen)

Agile CRM Call Center Software – Callcenter-CRM-Software unterstützt dein Kunden-Support-Team mit leistungsstarken Tools, um Tickets schneller zu schließen und sicherzustellen, dass deine Kunden das Produkt erfolgreich nutzen können. Features mit erweiterten Telefonie-Integrationen, ausgehenden Anrufen, eingehenden Anrufen, Anrufweiterleitung, Helpdesk-Ticketing, Tag-basiertes anrufen, Helpdesk-Gruppen, Anrufaufzeichnung, Anrufnotizen, Anruf Skripte, Anrufberichte und vieles mehr. Erfahre mehr über Agile CRM

Parrot Cloud Call Center

Parrot Cloud Call Center

von Electronic Voice Services

(22 Bewertungen)

EVS7 offers a complete modern cloud call center that scales with your business. The Parrot promotes ease-of-use & productivity by dialing up to 5 lines per agent enabling teams to make & receive thousands of calls per day all with just a web browser! The skys the limit as Parrot includes truly unlimited calls & a dedicated Customer Success Manager. EVS7, an industry leader since 1993, boasts one of the most cost effective solutions for all of your call center goals. Watch our video demo now! Erfahre mehr über Parrot Cloud Call Center

Knowledge Bot

Knowledge Bot

von Unymira USU

(0 Bewertungen)

Knowledge Bot ist ein Service-Chatbot. Als zusätzlicher Touchpoint kann er Ihren Kunden automatisiert und schnell eine Antwort auf Ihre Anfrage geben. Viele Standardthemen können dadurch unkompliziert und jederzeit gelöst werden. Knowledge Bot kann auf der Unternehmenswebseite oder einfach in die sozialen Netzwerke, wie Facebook integriert werden und dort beispielsweise Anfragen vorqualifizieren. Erfahre mehr über Knowledge Bot

Salesforce

Salesforce

von Salesforce Service Cloud

(324 Bewertungen)

Mit Helpdesk-Lösungen kannst Du Deine Support-Abwicklung rationalisieren, um rund um die Uhr kosteneffektive Unterstützung zu liefern.

Zendesk

Zendesk

von Zendesk

(1323 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1323 Bewertungen)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

von Zendesk

(1323 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1323 Bewertungen)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

von Zendesk

(1323 Bewertungen)

Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.

Zendesk

Zendesk

von Zendesk

(1323 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1323 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1323 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1323 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

PhoneCall

PhoneCall

von PhoneCall

(6 Bewertungen)

PhoneCall is a scalable, cloud contact center solution offering contact management, predictive dialing for telemarketing.

Vonage Business

Vonage Business

von Vonage

(101 Bewertungen)

Erschwingliche, einfache und zuverlässige Telefonanlage - Mobile Integration, Web und Video-Conferencing und über 40 geschäftsrelevante Funktionen. Erfahre mehr

oneclick

oneclick

von Contact Center Managed Services

(0 Bewertungen)

oneclick ist eine Cloud-basierte Kontaktcenter-Plattform, mit der Kunden Kontaktcenter-Anwendungen aus dem App-Store hinzufügen können.

injixo

injixo

von injixo

(0 Bewertungen)

Cloud based Workforce management for Call Centres. Premium WFM suite for forecasting, scheduling, intraday management and more.

LogMeIn Rescue

LogMeIn Rescue

von LogMeIn

(55 Bewertungen)

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.

CloudAgent

CloudAgent

von Ozonetel Systems

(0 Bewertungen)

Cloud-basierte Multi-Channel-Contact-Center-Lösung für mehr als 1.000 Kunden in 20 Branchen.

Aircall

Aircall

von Aircall

(109 Bewertungen)

Aircall helps businesses be more productive on customer support or sales engagement with an easy-to-use and powerful phone system

Upcall

Upcall

von Upcall

(11 Bewertungen)

A unique SaaS Calling platform powered with the best US-based outbound call professionals ready to generate and qualify your leads.

PARTH

PARTH

von Aria Telecom Solutions

(7 Bewertungen)

Standalone-Unified-Communication-System – Kein Server für die Kommunikation erforderlich. Appliance kann für das Call Center verwendet werden.

OXON

OXON

von OXON Tech

(3 Bewertungen)

Eine einzige Plattform für die Kommunikation und Verfolgung von Kunden während ihres gesamten Lebenszyklus und für eine konsistente Kommunikation.

CallFire

CallFire

von CallFire

(12 Bewertungen)

Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads!

Centcom

Centcom

von Call Center Development Services

(2 Bewertungen)

Xperience

Xperience

von Altitude Software

(1 Bewertung)

Ausgezeichnete Contact Center-Funktionalität in der Cloud auf der Ebene der besten On-Premise-Lösungen.

Talkdesk

Talkdesk

von Talkdesk

(58 Bewertungen)

Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.

Toky

Toky

von Toky

(8 Bewertungen)

Tätige ausgehende Anrufe zu einem erschwinglichen Preis und erhalte Anrufe von deiner Website, von deinen sozialen Profilen und von deinen normalen Telefonen an einem Ort.

Gladly

Gladly

von Gladly

(0 Bewertungen)

Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

CyCC

CyCC

von CyTrack Intelligence Systems

(5 Bewertungen)

Route and manage telephone, email, fax, web chat, web call-back, SMS and business processes.

HappyFox

HappyFox

von HappyFox

(58 Bewertungen)

Eine Help-Desk-Ticketing-Software, die dir hilft, Unordnung zu vermeiden und deine Kunden-Support-Anfragen leicht von mehreren Kanälen aus zu verwalten.

Ameyo

Ameyo

von Ameyo

(17 Bewertungen)

Ameyo Call Center Suite ist eine umfassende Interaktion-Management-Lösung für Contact-Center und Unternehmen.

DialogTech

DialogTech

von DialogTech

(5 Bewertungen)

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

iNexus

iNexus

von NexInteractive

(3 Bewertungen)

Cloud Call Center start NOW! 49.99 Monthly Lic. Predictive dialing, Broadcasting, Call Recording, Inbound IVR, SMS, Monitoring,

CloudCall

CloudCall

von CloudCall

(8 Bewertungen)

Advanced, cloud-based computer telephony integration for your CRM system.

OneSight

OneSight

von Empirix

(0 Bewertungen)

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console.

Noojee

Noojee

von Noojee Contact Solutions

(0 Bewertungen)

High performance inbound and outbound call centre technology that shapes to your business.

Scorebuddy

Scorebuddy

von Sentient

(25 Bewertungen)

A web based quality monitoring solution for call centers to measure performance across channels. Scorebuddy is very user friendly.

CallHub

CallHub

von Gaglers

(24 Bewertungen)

Preisgekröntes SMS, Voice & Call Center-Tool, das von Unternehmen genutzt wird, aber trotzdem einfach genug für Deinen Zweck ist! Pay-as-you, keine Abonnements.

Megacall

Megacall

von Phoenix Solutions

(7 Bewertungen)

Megacall dialer is the best solution for any contact centre to increase productivity and deliver excellent customer experience.

DialMyCalls

DialMyCalls

von OnTimeTelecom

(2 Bewertungen)

Record and send messages to a list of phone numbers within seconds. Used by schools, churches, and non-profits and many other groups.

Cingo

Cingo

von Cingo

(0 Bewertungen)

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

CALLN

CALLN

von Telstra

(12 Bewertungen)

Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance.

Clicktools

Clicktools

von Clicktools

(11 Bewertungen)

Clicktools ist die Premium-Umfrage-Software für Unternehmen. Hunderte von Organisationen vertrauen darauf, um die Kundenerfahrung zu verbessern.

LiveVox

LiveVox

von LiveVox

(1 Bewertung)

The only SIP-based, on-demand, Outbound, Inbound and Automated Call Distributor solution for contact centers.

ConVox

ConVox

von Deepija Telecom

(0 Bewertungen)

Solution for blended contact centers that can handle voice, chat, mail, sms, and fax communications. Integrated with CRM systems.

Clarity Connect

Clarity Connect

von Perficient

(7 Bewertungen)

Clarity Connect is a full-featured contact center native to Skype for Business / Lync.

RingSky

RingSky

von RingSky

(2 Bewertungen)

Hosted PBX provider that offers unlimited business calling, voicemail, call forwarding, and more.

EmPulse

EmPulse

von Green Workforce Management Solutions

(0 Bewertungen)

Ermöglicht die Prognose, Terminplanung, Echtzeit-Einhaltung und Urlaubsplanung von Call-Center-Mitarbeitern.

Bright Pattern

Bright Pattern

von Bright Pattern

(56 Bewertungen)

Leading global provider of mutlichannel cloud-based contact center software.

Cloud Contact Center

Cloud Contact Center

von IEC

(39 Bewertungen)

Cloud-based Collaboration, Communication, & Customer Contact Center offering robust features & backed by Amazon Web Services (AWS).

QueueMetrics

QueueMetrics

von Loway

(7 Bewertungen)

QueueMetrics is an Asterisk call-centre monitor.

Voice Broadcasting

Voice Broadcasting

von Dynamic Interactive

(5 Bewertungen)

Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound call campaign.

Cloud Call Center

Cloud Call Center

von 3CLogic

(46 Bewertungen)

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Fenero

Fenero

von Fenero

(11 Bewertungen)

Free, award-winning cloud based contact center software for sales and customer service organizations worldwide. Register NOW for free!

Cloud Call Center

Cloud Call Center

von Sip2Dial

(5 Bewertungen)

A call center solution that allows for workforce optimization, mobile marketing, proactive costumer communications, and more.

Aavaz

Aavaz

von Aavaz

(3 Bewertungen)

Run your business' call operations (IVR, Voicemail, Call Handling) & your Inbound and Outbound telemarketing campaigns with Aavaz.

SYNTHESYS

SYNTHESYS

von Noetica

(1 Bewertung)

The comprehensive package that provides the management of an efficient, successful and effective call centre operation.

Automatic Call Distributor

Automatic Call Distributor

von Kunnect

(0 Bewertungen)

Call queuing solution with skills-routing algorithms that ensure appropriate delivery of incoming calls.

PlayVox

PlayVox

von Arcaris

(0 Bewertungen)

Free collaboration platform for managing, motivating, and training people at call centers.

PlayVox

PlayVox

von PlayVox

(0 Bewertungen)

With PlayVox, you can finally get rid of time-consuming spreadsheets, and run your entire QA program in a smart, easy and fast way

XCALLY

XCALLY

von Xenialab

(37 Bewertungen)

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.

IpSCAPE

IpSCAPE

von IpSCAPE

(1 Bewertung)

Software as a Service (SaaS) and Consulting for contact centres typically less than 100 seats.

Intellicon

Intellicon

von Intellicon

(1 Bewertung)

Intelligent Contact Center Solution for Omni-Channel, Inbound, Outbound and blended call center operations.

VoiceLog

VoiceLog

von BSG

(0 Bewertungen)

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.

Humach

Humach

von Humach

(0 Bewertungen)

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

VoApps

VoApps

von VoApps

(12 Bewertungen)

Delivers a voice message directly to consumers voicemail box without calling the phone turning your call center into a profit center.

contactSPACE

contactSPACE

von contactSPACE

(4 Bewertungen)

contactSPACE provides Cloud Contact Centre technology that helps improve customer conversations, increase productivity and visibility

Dialfire

Dialfire

von cloud IT Services

(3 Bewertungen)

Benutzerfreundliche, voll ausgestattete Outbound Call Center-Software aus der Cloud mit vielen erweiterten Funktionen, aber ohne Setup oder monatliche Vermittlungsgebühr.

Callmaker

Callmaker

von Callmaker

(2 Bewertungen)

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed!

Call Center Dialer

Call Center Dialer

von iTecs Communications

(1 Bewertung)

Handling high call volumes in offices & call centers made easy Live Monitoring · Inbound Dialing · Outbound Dialing

Aceyus

Aceyus

von Aceyus

(0 Bewertungen)

Integrated solutions that are flexible, scalable and user friendly for contact center reporting and analytics.

ContactWorld

ContactWorld

von NewVoiceMedia

(55 Bewertungen)

NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, providing 99.999% reliability worldwide.

FocalScope

FocalScope

von FocalScope

(19 Bewertungen)

Web-based live chat and help desk software with personal and group email management and email threading.

Know Max

Know Max

von KocharTech

(0 Bewertungen)

Integrated visual guides to assist customers with buying, set-up, & troubleshooting devices, across self-care & agent-based channels

ContactNow

ContactNow

von 8X8

(121 Bewertungen)

ContactNow is a rich, self-service cloud contact center that provides a flexible, affordable & efficient way to engage with customers.

PrimoDialler

PrimoDialler

von Primo Dialler

(44 Bewertungen)

Award Winning British team: All-in-one Cloud Contact Centre Premium VOIP Dialler Platform

Call Commando

Call Commando

von Gravitational Marketing

(0 Bewertungen)

Double your dials, set more appointments & get more sales. Improve the quantity and quality of connections today.

Quvu

Quvu

von Pebbletree

(0 Bewertungen)

Transformational cloud-based contact centre management solution, delivering Real Time Analytics, Dialler & Ofcom compliance.

Ottspott

Ottspott

von Apidaze

(0 Bewertungen)

Ottspott is an app for your Slack channel that acts as a phone extension or call center agent interface.

Cloud Call Center Solution

Cloud Call Center Solution

von UniVoIP

(15 Bewertungen)

Fortified with enterprise-class, resilient architecture to enhance call agent productivity and provide excellent customer service.

Nectar Desk

Nectar Desk

von Nectar Desk

(2 Bewertungen)

Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.

NetKeeper

NetKeeper

von Multima

(0 Bewertungen)

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

Contaque

Contaque

von Contaque

(0 Bewertungen)

Blended contact center solution with IVR, ACD, and predictive dialing capabilities.

Call Center

Call Center

von Evolve IP

(5 Bewertungen)

Evolve IPs cloud-compliant contact center provides businesses of any size with access to broad range of enterprise-grade features.

Harmony

Harmony

von Knoahsoft

(0 Bewertungen)

VoIP-enabled solution with calls and other communication reviews, reporting dashboard and services-oriented framework.

ICTBroadcast

ICTBroadcast

von ICT Innovations

(3 Bewertungen)

A unified autodialer software solution supporting Voice, Fax , SMS and Email technologies

rostrvm

rostrvm

von Rostrvm Solutions

(0 Bewertungen)

CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony.

Abacus Cloud

Abacus Cloud

von Abacus Group

(1 Bewertung)

Open source billing management platform for PBX, VoIP gateways, IP phone systems, wireless, routers, data switches.

Ameyo Emerge

Ameyo Emerge

von Ameyo Emerge

(0 Bewertungen)

Enhance your Customer Experience with Voice, Mobile, Chat, Social, Email, and SMS

Vodia PBX

Vodia PBX

von Vodia Networks

(13 Bewertungen)

Trusted IP-PBX for VARs, MSPs & SMBs (previously pbxnsip, SnomOne). Get your 30-day free-trial. No deposit or credit card required.

Telemation

Telemation

von Database Systems

(0 Bewertungen)

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

Virtual Observer

Virtual Observer

von Coordinated Systems

(0 Bewertungen)

Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions..

Greenlight CRM

Greenlight CRM

von Greenlight Innovation

(14 Bewertungen)

Greenlight CRM solves all your call centre technology requirements in one, easy to use hosted solution with flexible monthly licensing.

Eureka

Eureka

von CallMiner

(2 Bewertungen)

Speech analytics and pervasive call center performance management solution for large and small contact centers.

Easycall Cloud

Easycall Cloud

von WatsON

(1 Bewertung)

Call center solution with features such as campaign management, predictive dialer, and appointment scheduling.

Newbridge Telecom Solutions

Newbridge Telecom Solutions

von Newbridge Telecom Solutions

(0 Bewertungen)

Contact solutions for inbound, outbound and blended service centers.

Conversational IVR

Conversational IVR

von True Image Interactive

(0 Bewertungen)

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

AuguTech

AuguTech

von AuguTech

(5 Bewertungen)

Steigere deinen Umsatz um bis zu 400 % mit unserer Predictive-Dialer-Lösung. Augutech ist eine preisgekrönte Outbound-Callcenter-Plattform.

Ameyo Engage

Ameyo Engage

von Ameyo Engage

(0 Bewertungen)

Grow your business by gaining customer loyalty with a world class customer contact center software

Click2Coach

Click2Coach

von Envision Telephony

(2 Bewertungen)

Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics.

Hyperion

Hyperion

von Reksoft

(1 Bewertung)

AireContact

AireContact

von AireSpring

(1 Bewertung)

Omni-Channel Cloud Contact Center solution that opens up all forms of communication through phone, chat, email and social media.

TASKE Contact

TASKE Contact

von TASKE Technology

(0 Bewertungen)

A flexible contact center management solution with real-time ACD monitoring and historical reporting capabilities.

Virtual Call Center Solution

Virtual Call Center Solution

von SolusOne

(0 Bewertungen)

An award winning call center software. Increase your sales, ask for the demo & feel the difference.

Contact Canvas

Contact Canvas

von AMC Technology

(0 Bewertungen)

Pre-built and certified software product suite that integrates CRM applications with CTI communication platforms.

INTOUCH

INTOUCH

von Topdown Systems

(16 Bewertungen)

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

PBXMate

PBXMate

von SoliCall

(1 Bewertung)

Improve CX, protect private data, increase the accuracy of transcription and improve productivity. We filter 15M calls per day.

Infinity

Infinity

von 1Call

(0 Bewertungen)

Hospital Call Center Software.

Eclipse CMS

Eclipse CMS

von Data Track Technology

(0 Bewertungen)

Call logging solution for tracking incoming and outgoing calls and generating reports that allow to connect call volume with revenue.

Ansapoint

Ansapoint

von Westbay Engineers

(0 Bewertungen)

A forecasting tool that helps call centers predict how many agents they need in order to handle their call volume.

CenterMaster

CenterMaster

von AcuCall

(0 Bewertungen)

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.

neXorce

neXorce

von Spectrum Corporation

(2 Bewertungen)

Call Center Real Time Reporting Software via software to drive devices to display real time KPI's to call center managers and agents.

InVision Enterprise WFM

InVision Enterprise WFM

von InVision Software

(1 Bewertung)

Web-based solution with forecasting, scheduling, adherence montoring, and analysis and reporting features.

Nixxis Contact Suite

Nixxis Contact Suite

von Nixxis

(1 Bewertung)

Manage all channels (voice, mail, chat, sms, fax or social media). Predictive dialer, IVR, recorder, blending & reporting.

Winleads

Winleads

von USAutodialer

(0 Bewertungen)

Make thousands of calls every day and prescreen potential clients for you automatically.

OnviCord

OnviCord

von OnviSource

(0 Bewertungen)

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.

VESTA

VESTA

von Airbus DS Communications

(0 Bewertungen)

Call processing solution that provides queue management, texting, mapping, data management and analytics.

TrackMyLeads

TrackMyLeads

von TrackMyLeads

(0 Bewertungen)

Call tracking & intake management system with optimized lead forms, appointment scheduling, lead tracking, and conversion analytics.

ADVANTAGE DIALER

ADVANTAGE DIALER

von Advantage Dialer

(0 Bewertungen)

ADVANTAGE DIALER provides all the features needed to successfully run any campaign.

Hydra

Hydra

von Dialoga

(0 Bewertungen)

The WebRTC ACD without physical infrastructures. Accessible via any device. Work from the office, home or anywhere in the world.

RingCentral Contact Centre

RingCentral Contact Centre

von RingCentral UK

(445 Bewertungen)

RingCentral Contact Centre delivers omnichannel capabilities that let customers decide how they want to engage with you.

Calabrio One Suite

Calabrio One Suite

von Calabrio

(49 Bewertungen)

Calabrio ONE is an integreated workforce optimization solution for a comprehensive customer engagement strategy.

Exelysis Contact Center

Exelysis Contact Center

von Exelysis

(5 Bewertungen)

Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.

Anywhere365 for Skype Business

Anywhere365 for Skype Business

von Workstreampeople

(4 Bewertungen)

It's not just a Contact Center for Lync and Skype for Business, it's a flexible, real time Dialogue Management Platform.

Contivio Contact Center

Contivio Contact Center

von Contivio

(4 Bewertungen)

Contivio.com's Contact Center enables users to extend CRM capabilities while maximizing their multi-channel communication needs.

SmartAction Speech IVR System

SmartAction Speech IVR System

von SmartAction

(4 Bewertungen)

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

CXM Recording and Quality Monitoring

CXM Recording and Quality Monitoring

von CXM

(2 Bewertungen)

Workforce optimization tools for the contact center. Call recording, quality monitoring, and workforce management.

InGenius Connector Enterprise

InGenius Connector Enterprise

von InGenius

(1 Bewertung)

InGenius is a computer telephony integration (CTI) innovator that connects existing telephone systems into leading CRMs.

Softdial Contact Center

Softdial Contact Center

von Sytel

(0 Bewertungen)

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

Mekashron Call Center

Mekashron Call Center

von Mekashron

(0 Bewertungen)

Professional call center package with everything you need to manage your business and clients and take your business to the next level.

Jet Call Tracker

Jet Call Tracker

von Jet Interactive

(0 Bewertungen)

An online call analytics tool that proves which marketing channels drive phone calls allowing marketers to spend confidently

First Contact SaaS

First Contact SaaS

von First Contact SAAS

(0 Bewertungen)

Quick and cheap to deploy, and easy to use. Lets firms process 100% more calls while improving conversions and customer satisfaction.

Pamela

Pamela

von PamConsult

(0 Bewertungen)

Free, reliable and easy to use Skype audio and video recording software.

Inova Desktop Presenter

Inova Desktop Presenter

von Inova Solutions

(0 Bewertungen)

Delivering call center metrics, statistics and messages directly to agents' desktops through tables, charts and virtual wallboards.

storm

storm

von Content Guru

(0 Bewertungen)

Allows web, SMS, IM, email, web, voice, social media and other channels to interoperate for content centers.

Call Center Designer

Call Center Designer

von Portage Communications

(0 Bewertungen)

Very affordable workforce management software designed for small and medium sized call centers.

Sharpen

Sharpen

von Sharpen

(43 Bewertungen)

Sharpen is a cloud native omni-channel contact center solution.

Autom8 Enterprise

Autom8 Enterprise

von Autom8 Group UK

(23 Bewertungen)

Award Winning solution developed with the vision of growing your business.

SpitFire

SpitFire

von OPC Marketing

(19 Bewertungen)

SpitFire Enterprise Call Center Software: Easy to Install, Operate & Upgrade. Predictive, Fixed rate, Preview, Quick Connect dialing.

Sideline

Sideline

von Sideline

(19 Bewertungen)

Sideline is the work number for your smartphone. It uses your existing carrier network so that 2nd number works wherever you do.

Snapforce Call Center Software

Snapforce Call Center Software

von SnapForce Technologies

(13 Bewertungen)

Snapforce Call Center Software delivers an out of the box Cloud PBX Phone System & Call Center Suite of features.

bxp software

bxp software

von bxp software

(5 Bewertungen)

Tailor made Contact Centre software built for your call centre performance includes CRM, e-learning and quality assurance tools.

Dialer360

Dialer360

von Dialer360

(5 Bewertungen)

A cloud contact center software technology providing a Predictive dialer, Hosted PBX, Voice Broadcasting, and more.

Noble Solution Suite

Noble Solution Suite

von Noble Systems

(5 Bewertungen)

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

PICS

PICS

von Inspired Change Solutions

(4 Bewertungen)

Automate your general business, procurement and sales processes. Workflow, case management, surveys, SMS, email, IPBX, lead management.

VHT Callback

VHT Callback

von VHT

(3 Bewertungen)

Calculate & quote callers' expected wait time. Give callers the option to receive or schedule a callback (for centers with 10+ agents).

CallBlitzer

CallBlitzer

von CallBlitzer

(3 Bewertungen)

Our industry-leading dialer & voice broadcasting capabilities will allow you to place more calls and connect with more potential voters

Ricochet

Ricochet

von Speed To Contact

(2 Bewertungen)

Ricochet is the All-in-One Dialer, CRM and Marketing Automation Platform. Call leads in under 1 second and maximize conversion rates.

Telax Contact Center

Telax Contact Center

von Telax

(2 Bewertungen)

Reach out today to learn more. Call 888.808.3529!

SpiceCSM

SpiceCSM

von SpiceCSM

(1 Bewertung)

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

Solgari Cloud Communications

Solgari Cloud Communications

von Solgari

(1 Bewertung)

Solgari provides all business communication services through an integrated cloud software platform on a per user per month SaaS model.

Monet Live WFO

Monet Live WFO

von Monet Software

(1 Bewertung)

Cloud-based software with call recording, workforce management, performance management, and quality assurance features.

Profile Watchdog

Profile Watchdog

von OpsTel Services

(1 Bewertung)

An automated agent profile management solution takes the guess work out of this process and reduces your cycle times for agent profiles

InterDialog UCCS

InterDialog UCCS

von Teckinfo Solutions

(1 Bewertung)

A Highly scalable and robust contact center solution.

Metaphor Contact Center

Metaphor Contact Center

von USAN

(1 Bewertung)

Metaphor Contact Center delivers remarkable omnichannel customer experiences across voice, email, text, social and web.

HODUCC

HODUCC

von Hodusoft

(1 Bewertung)

Call center solution with call monitoring, reporting, agent mapping, and more.

Callcruncher Access Anywhere

Callcruncher Access Anywhere

von Callcruncher

(0 Bewertungen)

Call management tool for employee monitoring, cost analysis, billable time, call stats, office management.

Multiplatform Call Center Suite

Multiplatform Call Center Suite

von Telecorp

(0 Bewertungen)

Identify long-term telephone activity trends, monitor calls, and view real-time displays of call center activity.

Fluency

Fluency

von Homisco

(0 Bewertungen)

Comprehensive call center software providing telephony and web-based communication for sales and service environments.

TeamMax Outbound

TeamMax Outbound

von Acarda

(0 Bewertungen)

An outbound telemarketing call center. Check out our free trial.

Virtual Receptionist PBX

Virtual Receptionist PBX

von VoiceShot

(0 Bewertungen)

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

NexxPhase

NexxPhase

von Nexxphase

(0 Bewertungen)

Multichannel cloud-based virtual contact center solution with ACD, IVR functionality suited for at home agent model of employment.

Suite Answer Center

Suite Answer Center

von CTI Software

(0 Bewertungen)

Call center solution with detailed management reports, call patching, customized text messaging.

Tentacle

Tentacle

von Netpro Technologies

(0 Bewertungen)

Contact life cycle management tool for central and distributed call centers.

S2L by Phone

S2L by Phone

von S2L International

(0 Bewertungen)

Lead Response S2L is a platform that facilitates swift seller/prospect connection and significantly increases conversion rates.

AheevaCCS

AheevaCCS

von Aheeva

(0 Bewertungen)

Solution for your inbound and outbound calls with reporting and quality monitoring functionality.

KSS Call Manager

KSS Call Manager

von Kelmar Software Solutions

(0 Bewertungen)

Call center application designed to monitor call activity, manage results, measure performance, and generate reports.

Phone Call Manager

Phone Call Manager

von Get On Fast

(0 Bewertungen)

Virtual switchboard software with customised greetings, call queuing and distribution, and line identification features.

The Reporting Engine

The Reporting Engine

von eMetrix Systems

(0 Bewertungen)

Database driven application for online call center reporting.

SPLICE Dialog Suite

SPLICE Dialog Suite

von SPLICE Software

(0 Bewertungen)

Actively engage with your existing customers with personalized messaging software to achieve your business results!

MicrobaseCTI

MicrobaseCTI

von Microbase

(0 Bewertungen)

Call center software based on Asterisk PBX. Predictive dialing, IVR, call queuing, call recording, real-time monitoring.

Parlance Operator Assistant

Parlance Operator Assistant

von Parlance

(0 Bewertungen)

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

LANtelligence

LANtelligence

von LANtelligence

(0 Bewertungen)

Fully functional call center software offering telephony and cloud based services.

F2F Video Customer Care Management Solution

F2F Video Customer Care Management Solution

von Rank Consultancy

(0 Bewertungen)

Transform traditional Audio based call Centers Make it easy for customers to request service in the way they prefer

Cloudphony

Cloudphony

von SandeshLIVE

(0 Bewertungen)

Cloud based telephony solution with features such as call recording, CRM integration, and SMS notifications.

Tentacle

Tentacle

von Sunoray Solutions

(0 Bewertungen)

Cloud based software and mobile app solutions for SMBs that they can implement and manage real-time.

Telexio

Telexio

von Telexio

(0 Bewertungen)

Get local and toll free phone numbers for call tracking and call recording.

ReplyOne

ReplyOne

von Sematell

(0 Bewertungen)

Leading software intelligence for written high volume customer communication with perfect precision across all channels.

OfficeSuite Call Center Services

OfficeSuite Call Center Services

von Broadview Networks

(0 Bewertungen)

OfficeSuite Call Center Services deliver the call center features of PBX and standalone ACD systems without the extra expense.

LinkScope QE

LinkScope QE

von Primas Group

(0 Bewertungen)

Contact center enhancement solution for optimum customer experience with post-call surveys, media integrations, reports, and more.

ACD panel

ACD panel

von TeleBroad

(0 Bewertungen)

Telebroad's ACD Panel is a powerful set of tools to control, manage and analyze the call traffic and flow in your call center.

Kore

Kore

von Kore

(0 Bewertungen)

Kore is an enterprise software provider of an all-in-one chatbot platform (as-a-service) and secure messaging platform.

Pulsar

Pulsar

von Pulsar

(0 Bewertungen)

Button for the website A new communication standard, which gives two times more calls and messages to the chat

Brekeke CCS

Brekeke CCS

von Brekeke Software

(0 Bewertungen)

A collection of software for building a hosted call center/contact center system.

Dialermax.com

Dialermax.com

von Dialermax.com

(0 Bewertungen)

Dialermax dials from all phones, computers and offers call recording, a lead management CRM, and more.

Evolve

Evolve

von Oak Systems International

(0 Bewertungen)

Evolve is the next generation call reporting and management solution for formal and informal contact centres.

Genesys PureCloud

Genesys PureCloud

von Genesys

(39 Bewertungen)

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

Inbound Call Center

Inbound Call Center

von PanTerra Networks

(25 Bewertungen)

Callcenterlösung mit integrierten Business-Analytics in Echtzeit, fortschrittlichen Warteschlangen, Überwachungsmodi und vielem mehr.

VCC Live

VCC Live

von VCC Live

(20 Bewertungen)

cloudbasierte Contact-Center-Software mit integrierten Management- und Bedienfunktionen sowie Datensicherheits- und Analyseberichten.

AloTech

AloTech

von AloTech

(20 Bewertungen)

Worlds 1st Google Powered Cloud Call Center

All-in-One Cloud Call Center

All-in-One Cloud Call Center

von Vocalcom

(19 Bewertungen)

Vocalcom ist ein führender globaler Anbieter von Cloud-Kontakt-Center-Software für den Verkauf, SUpport und das Marektung. Leicht skalierbar und mit "Pay as you go"-Modell.

Avaya Aura Platform

Avaya Aura Platform

von Avaya

(15 Bewertungen)

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Wix Answers

Wix Answers

von Wix

(14 Bewertungen)

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

CallShaper

CallShaper

von CallShaper

(12 Bewertungen)

An optimized contact center solution. Includes lead management predictive dialer, intuitive interface, and much more!

Car Wars

Car Wars

von Call Box

(6 Bewertungen)

Hosted Predictive Dialer

Hosted Predictive Dialer

von HostedTel

(5 Bewertungen)

Predictive and Auto Dialers - world class call center technology. With over 800 call centers and businesses using our solutions.

Hosted Predictive Dialer

Hosted Predictive Dialer

von CloudSpace Technologies

(5 Bewertungen)

CCH's hosted predictive dialer is packaged with features such as message automation, intelligent call routing, campaign management etc.

UJET

UJET

von UJET

(5 Bewertungen)

Brings joy to customer support by helping companies resolve problems faster.

MiContact Center

MiContact Center

von Mitel Networks

(4 Bewertungen)

Enterprise-grade, multichannel, and cloud-ready solution designed to power customer-centric organizations.

Call Center Applications

Call Center Applications

von Dialing Innovations

(4 Bewertungen)

A hosted dialing application for inbound, out-bound calls or both. Includes texting, emails, and dashboard reports.

Auto Dialer

Auto Dialer

von Voicent Communications

(3 Bewertungen)

A phone messaging solution for reaching thousands of people with personalized messages and response options you choose.

inConcert Allegro - Voice CC

inConcert Allegro - Voice CC

von inConcert

(3 Bewertungen)

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

Newfies-Dialer

Newfies-Dialer

von Star2Billing

(3 Bewertungen)

Eine SMS- und Voice-Rundfunk-Auto-Dialer-Lösung für die Generierung flexibler Outbound-IVR und Press-1-Lead-Übertragung.

ZaiLab

ZaiLab

von Zailab

(3 Bewertungen)

With our usage-based pricing model, were making it possible for even the smallest operations to access the most sophisticated software

Genesis Dialer

Genesis Dialer

von Genesis Communications

(2 Bewertungen)

Hosted call center solutions. predictive, power, preview, inbound and blended modes.

Restaurant Call Center

Restaurant Call Center

von ccdex technologies

(2 Bewertungen)

Restaurant Call Center for Oracle-Micros, NCR-Aloha, and PAR-Pixelpoint.

C-Zentrix Contact Center

C-Zentrix Contact Center

von C-ZENTRIX

(2 Bewertungen)

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

ClientCallPlus

ClientCallPlus

von BRISA

(2 Bewertungen)

Receive more revenue, generate more business, save time, money and resources with BRISA's ClientCallPlus automated solution.

TouchPoint Agent for Microsoft Office 365

TouchPoint Agent for Microsoft Office 365

von Enghouse Interactive

(2 Bewertungen)

TouchPoint Agent is the only pro desktop call center client app for Office 365 that doesn't need additional hardware or infrastructure

ISC WFM

ISC WFM

von ISC Consultants

(1 Bewertung)

Proprietary adaptive forecasting, multi-media-ready, and real time management features. Available in ASP or installed.

Call SWEET! Worx

Call SWEET! Worx

von DATEL Software Solutions

(1 Bewertung)

See every agent's phone activity without leaving their desks, increasing overall visibility while saving supervisors time and energy!

Zent.io

Zent.io

von Zent.io

(1 Bewertung)

A cloud based omni-channel call center solution aimed at increasing productivity and designed for outsourcers & Customer Service Teams

Omni-Channel Contact Centre

Omni-Channel Contact Centre

von IFS | mplsystems

(1 Bewertung)

Providers of Omni-channel Contact Centre, Customer Service CRM and Field Service Management technology

CallScripter Synergy

CallScripter Synergy

von CallScripter

(1 Bewertung)

A tool that offers the necessary features to Call Centers in order to help them meet their exact business requirements.

SalesDialers.com

SalesDialers.com

von SalesDialers.com

(1 Bewertung)

Sales engine technology capable of dialing 400 calls per hour.

Noda Contact Center

Noda Contact Center

von Noda Interaction Platforms

(1 Bewertung)

Komplettlösung. Inbound ACD, Outbound, IVR, QM, Berichterstattung, Agenten-Scripting, Aufnahme, Soft-Phone, Omni-Channel WFM. Vor Ort \ Cloud.

Smiddle

Smiddle

von Smiddle

(1 Bewertung)

Smiddle is a software developer for Cisco Contact Centers. Our products will provide you extended services to Cisco software.

Toll-Free Least Cost Routing

Toll-Free Least Cost Routing

von thinQ

(1 Bewertung)

A cloud-based Toll-Free Least Cost Routing (LCR) platform for reduced inbound voice rates, disaster recovery, route blocking and more.

Parakeet

Parakeet

von Parakeet Communications

(1 Bewertung)

Cloud phone system for customer service, success, and sales teams that requires no hardware and integrates with your favorite apps

CallTaker

CallTaker

von Synagen Systems

(1 Bewertung)

An online business management tool for logging calls, tracking tasks and jobs, assigning work and workflow management.

Facelet

Facelet

von Georgesoft

(1 Bewertung)

iPad app managed by web-based admin panel that helps businesses communicate with their customers.

Vozy

Vozy

von Vozy

(1 Bewertung)

Platform that allows your business to make and receive calls from anywhere in order to accelerate sales and the customer experience.

TelTel.lv

TelTel.lv

von AdForte

(1 Bewertung)

Fixed communications operator specializing in elaboration of call centers and individual telecommunication services(CRM, API, etc.)

Jacada Workspace Agent Desktop

Jacada Workspace Agent Desktop

von Jacada

(0 Bewertungen)

Provides the CSR a Unified agent desktop to achieve critical objectives for contact center operations.

XtR Desktop

XtR Desktop

von Intelligent Recording

(0 Bewertungen)

Professional digital call recording that fits any budget with the same features as larger systems with more flexibility.

DC Contact Center

DC Contact Center

von DialConnection

(0 Bewertungen)

Advanced and innovative solutions for inbound/outbound call management.

DialResults C3

DialResults C3

von DialResults

(0 Bewertungen)

Powerful, affordable solution for managing a growing contact center, enhancing customers' experience and improving agent productivity.

Engage WFO

Engage WFO

von TelStrat

(0 Bewertungen)

Provides everything necessary to effectively measure and analyze agent performance over time.

Q-Suite

Q-Suite

von Indosoft

(0 Bewertungen)

Skalierbare Callcenter-Software mit webbasierten Agentenbildschirmen, skillbasiertem Routing und Warteschlangenpriorisierung sowie Funktionen zur Anrufwiederherstellung.

Voice2Phone Outbound Calling

Voice2Phone Outbound Calling

von Voice2phone Software

(0 Bewertungen)

Auto-dialing software for broadcasting voice messages by phone. Provides personalized messages, redialing, and call recording features.

Phone Manager

Phone Manager

von Xarios

(0 Bewertungen)

Samespace

Samespace

von Novanet

(0 Bewertungen)

Samespace is a communication platform for customer-facing teams like sales, support & contact centers.

Call-Pro

Call-Pro

von Call-Pro

(0 Bewertungen)

Virtual call center with features such as CRM, VOIP, invoicing, and databases.

Contact Centre - Cloud Dialler

Contact Centre - Cloud Dialler

von Blue Telecoms

(0 Bewertungen)

Our hosted intuitive predictive dialler will help your agents to focus on talking with clients while delivering exceptional quality.

Flexydial

Flexydial

von Buzzworks Business Services

(0 Bewertungen)

Automated dialer with call recording functionality for contact centers.

Imagicle

Imagicle

von Imagicle

(0 Bewertungen)

The right solution for monitoring and analysing telephone traffic for Cisco.

Supervisor Assist

Supervisor Assist

von CafeX

(0 Bewertungen)

Proactively coach, monitor and interact with contact center agents live from any web browser during customer calls.

Steam

Steam

von Codelogic

(0 Bewertungen)

Call center solution to simplify all your communications with consumers and prospects.

PRO-T-S

PRO-T-S

von Marketing Systems Group

(0 Bewertungen)

Predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, CATI.

Kookoo CloudAgent

Kookoo CloudAgent

von Ozonetel Communications

(0 Bewertungen)

Cloud call center solution including live chat, call management, IVR, real time insight and more.

NobelBiz Cloud Contact Center

NobelBiz Cloud Contact Center

von nobelbiz

(0 Bewertungen)

Intelligence-Driven Cloud Contact Center which also aggregates both customer and enterprise data for the telling business insights

JustGoCloud

JustGoCloud

von GoAutoDial

(0 Bewertungen)

A full-service call center solution with a real-time dashboard, reporting & analytics, with manual, progressive and predictive dialing.

telerion

telerion

von telerion.com

(0 Bewertungen)

telerion: Multichannel voice, video, service automation and Ai for customer engagement.

Next Best Activity

Next Best Activity

von Next Best Activity

(0 Bewertungen)

Uses a real-time diagnostic engine to inform call center sales representatives about which offers to make for which customer.

NuVoxx Cloud Contact Centre

NuVoxx Cloud Contact Centre

von NuVoxx

(0 Bewertungen)

Outbound and inbound call center solution that offers call recording, queue callback, real-time reporting, customer surveys, and more.

VortalSoft VCC

VortalSoft VCC

von Vortalsoft

(0 Bewertungen)

Hosted call center solution that allows you to interact with customers using intelligent call routing and blending functionality.

Intelligent Call Routing

Intelligent Call Routing

von XO Communications

(0 Bewertungen)

Network-based ICR system that helps route calls to specific locations based on data supplied by network or callers.

dashlet.net

dashlet.net

von Dashlet.net

(0 Bewertungen)

A set of powerful real-time dashboards and real-time notifications for Asterisk call center management.

CC-ONE

CC-ONE

von BroadSoft

(0 Bewertungen)

Contact center solutions with 360 customer journey analytics, predictive analytics-based routing, and performance analytics.

Nexidia Analytics

Nexidia Analytics

von Nexidia

(0 Bewertungen)

Phonetic speech analytics, performance management, drag and drop interface, root cause analysis for multichannel contact centers.

BSI Contact Center

BSI Contact Center

von BSI Business Systems Integration AG

(0 Bewertungen)

With BSI Contact Center, the multichannel software, you can turn any call center into a true customer contact center.

Syteg SSP

Syteg SSP

von Syteg

(0 Bewertungen)

A call center software which can be easily activated and without any hidden fees.

babelforce

babelforce

von babelforce

(0 Bewertungen)

babelforce is no-code automation platform allowing non-developers to self-manage any kind of integrated communications process

StataPile

StataPile

von StataPile

(0 Bewertungen)

StataPile is an artificial intelligence platform designed to improve your sales and service by analyzing every customer interaction.

CallWise

CallWise

von CallWise

(0 Bewertungen)

CallWise triggers a phone call between your sales reps and prospects, while they're showing interest, are likely available.

Coztel

Coztel

von Coztel

(0 Bewertungen)

A cloud based contact center software company offering outbound dialers, ACD, IVR and hosted pbx service.

Kloudtalk

Kloudtalk

von Kloudtalk

(0 Bewertungen)

Let customers make free calls from your website, mobile apps and CRMs, all in single platform

Contact Center Solution

Contact Center Solution

von ITECHDOMAIN.COM

(0 Bewertungen)

A Dubai-based call center solution with features for queue management, call distributor, IVR, call accounting, and more.

Cloud Contact Pro

Cloud Contact Pro

von West Unified Communications

(0 Bewertungen)

Turbo charge your customer operations - inbound or outbound, sales or customer care, voice or multichannel.

Fidelity Telemarketing

Fidelity Telemarketing

von Jusan

(0 Bewertungen)

Telemarketing solution that offers a variety of dialers as well as campaign tracking and metrics reporting.

vInteract

vInteract

von Voxai Solutions

(0 Bewertungen)

Private cloud contact center solution that includes advanced self service, analytics, and workforce management.

PrimeVoiX

PrimeVoiX

von PrimeVoiX

(0 Bewertungen)

Cloud based contact center solution that includes inbound calling, dialer, call recording, supervisor dashboard, reports and more.

Balto

Balto

von Balto Software

(0 Bewertungen)

Understand phone conversations and instantly alerts reps with the best things to say at high-impact points in the call.

Cloud IP PBX

Cloud IP PBX

von First Communications

(0 Bewertungen)

First Communications offers a fully managed and simplified alternative to a traditional PBX with our Hosted IP PBX solutions.

Contact Center Solution

Contact Center Solution

von VoIPTechSolutions

(0 Bewertungen)

Contact center software solution that allows you to use VoIP to handle all calls that come in.

Contact Cubed

Contact Cubed

von Contact Cubed

(0 Bewertungen)

Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish

ZIWO

ZIWO

von ASWAT Telecom & Media

(0 Bewertungen)

Cloud contact center software with 200+ API and web services for easy integration with any CRM.

OMQ plug-in

OMQ plug-in

von OMQ

(0 Bewertungen)

Not every question can or has to be directly answered on the website. With OMQ plug-in your service employees receive a tool.

Qfiniti

Qfiniti

von OpenText CEM

(0 Bewertungen)

Call center and workforce optimization software

i800

i800

von i800

(0 Bewertungen)

Integrates telephony, chat and file share and allows customers to contact you via any of these channels for product queries.

Arbeit Click

Arbeit Click

von Arbeit Software

(0 Bewertungen)

Arbeit Click is a TCPA compliance solution click to call and a manual dial software.

Help Desk Software

Help Desk Software

von Desk Manager

(0 Bewertungen)

Fondesk

Fondesk

von Unieke Software Solutions

(0 Bewertungen)

Call center software with enterprise level call features in your browser.

MyCallCloud

MyCallCloud

von MyCallCloud

(0 Bewertungen)

Contact center solution with outbound and inbound calling, along with Chat, SMS, No-Dial, VM, FB and more.

AgentOne ContactCenter Suite

AgentOne ContactCenter Suite

von Sikom Software

(0 Bewertungen)

Vendor-independent solution with high integration capability. Focusing on Standards. Development made in Germany. Solid experience etc.

Talkie

Talkie

von Talkie

(0 Bewertungen)

Free service to communicate with your customers that visit your website.

SIMPSY Voice

SIMPSY Voice

von SIMPSY

(0 Bewertungen)

Provide businesses opportunities to expand internationally and offshoring easily by offering cheap international calls & virtual number

mycallback

mycallback

von High Five lab

(0 Bewertungen)

Software solution that enables internet businesses to communicate with customers, personally, at scale.

Contact Center Compliance

Contact Center Compliance

von Contact Center Compliance

(0 Bewertungen)

Contact Center Compliance is a compliance solution suite that enables companies to easily adhere to the latest TCPA and DNC regulations

Callsquad

Callsquad

von Callsquad

(0 Bewertungen)

Call campaign software for teams - Quick to adopt and easy to scale

CYF Quality

CYF Quality

von CYF Technology

(0 Bewertungen)

Triple the productivity of your call center quality monitoring team through monitoring, checklists, reports, and more.

Contacted

Contacted

von Contacted

(0 Bewertungen)

Using our FREE Contact Center Suite Software, you can help businesses find new customers, either locally or internationally.

i2x

i2x

von i2x GmbH

(0 Bewertungen)

i2x enables you to leverage your data and understand what makes your team successful and customers happy in real-time and powered by AI